c777 Privacy Policy – How We Protect Your Personal Data

01 Introduction

This Privacy Policy explains how c777 ("c777", "we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the c777 platform at c777.asia. It applies to all interactions with c777 — including account registration, deposits, gameplay, withdrawals, and customer support.

c777 takes data privacy seriously. We are committed to handling your personal information responsibly, transparently, and in accordance with applicable data protection laws. This policy is written in plain language because we believe you have the right to understand exactly what happens to your data — not just that something happens to it.

By registering an account on c777 or using the platform in any capacity, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how c777 handles personal data, please do not use the platform.

02 Data We Collect

c777 collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you use the platform, and from third parties where necessary for verification or payment processing.

c777 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.

03 How We Use Your Data

c777 uses your personal data only for the purposes for which it was collected. We do not use your data in ways that would surprise you or that you would not reasonably expect given the nature of the c777 platform.

• Account management: To create, maintain, and secure your c777 account, including login authentication and account recovery.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Identity verification: To verify your age and identity as required by our licensing obligations and to prevent fraud.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of support provided on c777.
• Platform improvement: To analyse how players use c777 and identify areas where the platform can be made faster, more reliable, or easier to use.
• Responsible gaming: To monitor gameplay patterns and identify players who may be showing signs of problem gambling, so that appropriate support can be offered.
• Legal compliance: To meet our obligations under applicable laws, including anti-money laundering regulations and licensing requirements.
• Promotions and bonuses: To administer bonus offers and ensure they are claimed in accordance with the applicable terms.

04 Legal Basis for Processing

c777 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to fulfil our obligations to you under the c777 Terms and Conditions — including account operation, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws — including identity verification, anti-money laundering checks, and record-keeping obligations.
• Legitimate interests: Processing carried out for c777's legitimate business interests — including fraud prevention, platform security, and service improvement — where those interests are not overridden by your rights.
• Consent: Where we rely on your consent for a specific processing activity — such as sending promotional communications — you may withdraw that consent at any time by contacting support or updating your account preferences.

05 Data Sharing

c777 does not sell, rent, or trade your personal data to any third party. We share your data only where it is necessary to operate the platform, comply with legal obligations, or protect the interests of c777 and its players.

The categories of third parties with whom c777 may share your data are:

• Payment providers: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and data protection obligations.
• Identity verification services: Third-party KYC providers may receive your identity documents and personal details to complete verification checks required by our licensing obligations.
• Technology providers: Cloud hosting, platform infrastructure, and customer support software providers may process your data as part of delivering their services to c777. All such providers are bound by data processing agreements.
• Regulatory and law enforcement authorities: c777 will disclose personal data to regulators, law enforcement agencies, or courts where required to do so by law or where we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of c777, its players, or the public.
• Fraud prevention agencies: Where fraud or money laundering is suspected, c777 may share relevant data with specialist fraud prevention organisations.

All third parties who receive personal data from c777 are required to handle it securely and in accordance with applicable data protection law. c777 does not permit third parties to use your data for their own marketing purposes.

06 Data Retention

c777 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

• Account data: Retained for the duration of your account and for a period of five years after account closure, in line with standard anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of the transaction, as required by financial regulations.
• Identity verification documents: Retained for five years after account closure or the completion of the business relationship.
• Customer support communications: Retained for two years from the date of the interaction, unless the communication relates to an ongoing dispute or legal matter.
• Technical and usage data: Retained for up to 12 months, after which it is anonymised or deleted.

07 Cookies & Tracking

c777 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players interact with the site. Cookies are small text files stored on your device when you visit c777.

The types of cookies used on c777 are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit. Without these, c777 cannot operate correctly.
• Functional cookies: Remember your preferences — such as language settings and display options — so you don't have to set them every time you visit.
• Analytics cookies: Help c777 understand how players navigate the platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised — it does not identify individual players.

c777 does not use advertising cookies or cross-site tracking cookies. We do not track your activity on other websites.

You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the c777 platform and prevent you from logging in or completing transactions.

08 Data Security

c777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and c777 servers.
• Encrypted storage of sensitive data including payment details and identity documents.
• Access controls ensuring that only authorised c777 personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits and penetration testing of the c777 platform.
• Segregated storage of player funds, separate from c777 operational accounts.
• Two-factor authentication available for all player accounts.

While c777 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, c777 will notify affected players and relevant authorities in accordance with applicable law.

09 Your Rights

As a c777 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact c777 support at [email protected]. We will respond within a reasonable timeframe and at no charge.

• Right of access: You can request a copy of all personal data c777 holds about you.
• Right to rectification: If any of your personal data held by c777 is inaccurate or incomplete, you can request that it be corrected.
• Right to erasure: You can request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
• Right to restriction: You can request that c777 restrict the processing of your data in certain circumstances — for example, while a dispute is being resolved.
• Right to data portability: You can request your personal data in a structured, machine-readable format so that it can be transferred to another service provider.
• Right to object: You can object to processing carried out on the basis of legitimate interests. c777 will cease that processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

10 Children's Privacy

c777 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration on c777 requires confirmation that you are at least 18 years old, and age verification checks are carried out as part of the account verification process.

If c777 becomes aware that personal data has been collected from a person under the age of 18, that account will be closed immediately, all data will be deleted, and any deposits will be returned to the payment source.

11 Changes to This Policy

c777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.

The updated policy will always be published on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically so you stay informed about how c777 protects your data.

Your continued use of c777 after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the changes, you may close your account by contacting c777 support.

12 Contact & Complaints

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a complaint about how c777 has handled your personal data, please get in touch:

• Email: [email protected] — data-related requests are prioritised and handled within two business days.
• Live Chat: Available 24/7 inside the c777 platform for general privacy queries.
• FAQ: Visit the FAQ page for answers to common questions about accounts and data.

c777 is committed to resolving all privacy-related concerns fairly and promptly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.